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Request for extended stay

If you find that you need to extend your booking for a longer period during your stay, please submit an extension request to our hospitality team. You can do this either by email (booking@coucounco.ch).

Step-by-step guide:

  1. Send us your request for a booking extension.
  2. If the accommodation is available, we will send you a booking offer.
  3. Confirm the extension by making the payment.
  4. Enjoy your extended stay.

Please note the following elements:

  • Plan ahead: Extensions are subject to availability, so the earlier you request them, the more likely it is that your booking can be extended.
  • Remember the cleaning charge: If the extension is confirmed less than 24 hours before your original departure or if a change of accommodation is required (generally if the current accommodation is not available), an additional cleaning charge may apply.
  • Pay in advance: To confirm your booking, you must accept the extension by paying the full amount of the booking.
  • Ignore deposit reminders: If you extend your booking and stay in the same accommodation, your deposit may be transferred. In this case, you can ignore any deposit reminder notices. Our reception team will transfer the deposit on the day the extension begins.
  • Benefit from attractive rates: In general, the same nightly rate as the original booking will apply to the extension, but prices may increase due to seasonal changes.

Remember, it's best to communicate your desire to extend your stay as early as possible to secure available accommodations and negotiate favorable rates. Be patient and understanding throughout the process, as hospitality staff will do their best to accommodate your request based on availability.